If your item arrives damaged, defective, incorrect, or doesn’t arrive, you can request reparations within 10 days of receiving your order. You’ll need to provide proof of purchase along with clear photos or a video of the product and packaging. Each case is reviewed individually, and if approved, you’ll receive a resolution based on your situation. For more info please view our reparations & return policy.

We work with Stripe payments and accept most major credit cards, which you can view. Our checkout is secure and encrypted for your safety.

Yes, we ship to many countries worldwide. You can see a list of countries we ship to at the bottom of the page and at checkout.

You can reach us at allurostoreofficial@gmail.com. We try to respond as fast as possible for your satisfaction.

Yes! We provide free shipping on all orders!